Multi-Source Feedback (MSF)

When, and how many

Once in ST1, once in ST2, and twice in ST3 — one of which is a Leadership MSF.

Choosing a case that will go well

• You need a minimum of five clinical and five non-clinical responders. Reception and administrative staff are not padding — they see things clinicians do not.
• Choose people who will be honest rather than kind. Uniformly glowing feedback tells a panel nothing and helps you less.
• Send it early in the cycle. Chasing responses in the final week is a familiar misery.

What good looks like

• The reflection engages with the least comfortable comment rather than the average score.
• You name something specific you changed as a result.
• You revisit it later in the year and say whether the change held.

What commonly trips people up

• Uploading the report with a two-line reflection. The report is not the evidence; your response to it is.
• Only asking colleagues who like you.
• Being defensive in writing about a single negative comment. Panels notice.